Heritage Senior Care has been providing Care Management as a ”value added” service to compliment your non-medical home care services. Unlike many home care companies, we feel that Care Management is just a part of good customer service. Our Care Management Services include the following, at no additional cost to you:
Assessment & Care Plan
Our Care Managers perform an in-home assessment to identify your individual needs. Then a care plan is written and implemented. Afterwards, we make regular follow up home visits to keep your care plan updated with any changes that take place.
Consultation & Referral
Our Care Managers help families by identifying resources in your area that may be beneficial to your situation. We also offer emotional support by really listening to your concerns and understanding that this can be a challenging time.
Our Care Managers personally supervise the care we provide to you at home. Making changes when necessary and always in cooperation with your input.
Our Care Managers will assist in setting up doctor appointments, and report any pertinent information to the family and doctor.
We are Long Term Care Insurance Specialists. We will do all the paperwork to open your claim, send in invoices for direct reimbursement or accept your assignment of Benefits. We go from A-Z to ensure that your LTCI Claims are paid correctly and timely.
The above services are provided at no charge to you, and are a part of our standard excellent service, allowing you to minimize your costs. If additional Care Management services are needed, we are happy to work with the Professional Care Management Company of your choice.